Last updated: April 2025
We offer free local pickup at our Walnut Creek facility by appointment. Once your order is complete, we'll reach out to schedule a pickup time.
Address: 1136 Saranap Ave, Suite M, Walnut Creek, CA 94596 — By Appointment Only
We ship all standard orders via USPS. Shipping rates are calculated at checkout based on order weight, dimensions, and destination. All shipments include tracking and are fully insured.
| Service | Estimated Transit | Notes |
|---|---|---|
| USPS Ground Advantage | 2–5 business days | Most economical option |
| USPS Priority Mail | 1–3 business days | Standard for most orders |
| USPS Priority Mail Express | 1–2 business days | Fastest USPS option |
| FedEx (Special Request) | Varies by service level | Contact us for a custom quote |
Shipping transit times begin after production is complete, not from the date of order placement. Please factor in production turnaround (typically 5–10 business days) when planning your order timeline.
FedEx shipping is available upon special request and may be subject to additional handling fees. If your project requires FedEx delivery — for example, for time-sensitive freight or large-format shipments — please contact us before placing your order so we can provide an accurate quote.
Email [email protected] or call (925) 237-1690 to discuss FedEx options.
Standard production turnaround is 5–10 business days after proof approval. Rush production is available — contact us to discuss your deadline before placing your order so we can confirm feasibility.
Once your order ships, you will receive a tracking number via email. You can track your shipment directly on the USPS website.
If your order arrives damaged due to shipping, please photograph the damage immediately and contact us within 48 hours of delivery. We will file a claim with the carrier and arrange a reprint or replacement at no charge to you.
We currently ship within the United States only. For international inquiries, please contact us at [email protected] and we'll do our best to accommodate your needs.
